The Auto Barber
Hikari Brandan’s former Seattle-area automotive restyling business, with supplied six-figure revenue history and 165+ Google reviews. Business execution, operations and customer experience.
Role & attribution
Hikari Brandan operated the business and handled sales, marketing, operations, hiring, employee training and customer experience.
Problem
Customers wanted automotive work they could trust, with clear communication and a dependable experience from the first inquiry to the finished job.
Decisions
- Own the full customer journey: sales, marketing, service and follow-through.
- Build operational habits around the work, not just the result.
- Take responsibility for hiring, training and customer experience as the business grew.
What I learned
A good idea becomes a business through delivery. Listening to customers, communicating clearly and improving how work gets done are habits I bring into product development.
Limitations
Revenue reflects supplied business history. The review count is the total number of Google reviews, not a claim that every review is five-star.
The Google listing is linked directly. No customer quotes have been invented for this portfolio.
Technical areas
- Sales
- Marketing
- Customer experience
- Operations
- Hiring / training